Outlook Search Issue - No Results Found

 

Step 1: Check Outlook Search Settings

1. Open Outlook.
2. Go to File > Options > Search.
3. Click Indexing Options….
4. Ensure Microsoft Outlook is listed under Included Locations. If not, click Modify and check it.
5. Click Advanced, then under the Index Settings tab, click Rebuild to recreate the search index. This may take time depending on mailbox size.

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If “Indexing Options…” is Grayed Out

1. Press Windows + R, type services.msc, and press Enter.
2. Locate Windows Search in the list.
3. If it's Stopped, right-click and select Start.
4. If it's Disabled:
• Right-click > Properties.
• Set Startup type to Automatic.
• Click OK, then Start the service.

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Step 2: Ensure Windows Search Feature is Enabled

 

1. Open Control Panel > Programs and Features.
2. Click Turn Windows features on or off (left pane).
3. Ensure Windows Search is checked. If not, check it and click OK.
4. Restart your PC if prompted.

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Step 3: Additional Fixes (if issue persists)

 

• Check File Indexing Permissions:
• Navigate to your OST/PST file location (usually under C:\Users\<username>\AppData\Local\Microsoft\Outlook).
• Right-click the file > Properties > Advanced.
• Ensure "Allow this file to have contents indexed..." is checked.

 

• Run the Windows Search Troubleshooter:
• Go to Settings > System > Troubleshoot > Other troubleshooters.
• Run the Search and Indexing troubleshooter.

 

• Repair Outlook Data Files:
• Run scanpst.exe (Inbox Repair Tool) to fix corrupted PST/OST files.

 

• Create a New Outlook Profile:
• Go to Control Panel > Mail > Show Profiles > Add.
• Set up a new profile and test search functionality.

check outlook blocked sender from online powerShell

 

1.     Admins can run this Commands to check blocked sender from online PowerShell -

 

(Get-MailboxJunkEmailConfiguration as.h@xyz.com).BlockedSendersAndDomains

 

2.     Command to remove blocked sender -

 

Set-MailboxJunkEmailConfiguration -Identity "user@domain.com" -BlockedSendersAndDomains @{Remove="example@domain.com"}

Enable/Set on-prem user as remote mailbox o365

Enable-RemoteMailbox -identity user -RemoteRoutingAddress user@xyz.mail.onmicrosoft.com

Enable-RemoteMailbox -identity user -Archive 

Bulk script -

foreach($i in get-content C:\New_folder\123.txt){Enable-RemoteMailbox -Identity $i@xyz.com -RemoteRoutingAddress $i@xyz.mail.onmicrosoft.com}

Get-Content "C:\New_folder\123.txt" | Enable-RemoteMailbox -Archive

Manually migrate Distribution list from on-prem to cloud (Workaround)

Ø Delete Distribution List from On-Prem Exchange and recreate it in O365 

Ø Create an account in On-Prem AD with same display name

Ø Enable that account in on-premise Exchange as Mail-User and assign primary SMTP email address as oceanspray.mail.onmicrosoft.com

 Enable-mailuser  -identity Test_Onpremise2 -ExternalEmailAddress Test_OnPremise2@xyz.mail.onmicrosoft.com

Ø Open that account in on-premise Exchange and add new email address

Test_OnPremise2@xyz.onmicrosoft.com

 

Ø In O365 open properties of that DL and add new email address

Test_OnPremise2@xyz.mail.onmicrosoft.com

Issue/Error - This feature has been disabled by your administrator error in Office

 

This feature has been disabled by your administrator error in Office

 

1.       Process

When you try to perform certain actions in Microsoft Office O365, 2019, 2016, or 2013 applications, you receive the following error message: “This feature has been disabled by your administrator.”

The actions that trigger this error message may include the following:

·       On the File menu, you click Account or Office Account, and then you click Sign In.

·       On the File menu, you click Share, and then you click Present Online.

·       On Microsoft SharePoint Server or in OneDrive for Business, you click Sync Now.

In Office 2013, Office 2016, and Office 2019, this error affects connected experience. In Office 365 ProPlus, this error affects Office licensing and connected experience.

2.        Steps

Before proceeding to follow these steps take registry backup by following below steps:

1.      From the Start menu, type regedit.exe in the search box, and then press Enter.

2.      In Registry Editor, locate & click the registry key or subkey that you want to back up.

3.      Click File > Export.

4.      In the Export Registry File dialog box, select the location to which you want to save the backup copy, and then type a name for the backup file in the File name field.

5.      Click Save.

 

          To resolve this issue, follow these steps to modify the registry:

6.      Exit Microsoft Outlook.

7.      Start Registry Editor.

8.      In Registry Editor, locate and then click the following subkey:

HKEY_CURRENT_USER\Software\Microsoft\Office\xx.0\Common\Internet

Note: Replace xx with:

·       15 for Office 2013

·       16 for Office 2016

·       17 for Office 2019

·       18 for Office 2021 / Microsoft 365

 

9.      Locate and then double-click the following value: UseOnlineContent.

Note: if key is missing then please create it manually.

 

·       In the Value Data box, type 2, and then click OK.

·       Locate and then click the following subkey:

HKEY_CURRENT_USER\Software\Microsoft\Office\xx.0\Common\SignIn

 Note: If key is missing then please create it manually.

 

·       Locate and then double-click the following value: SignInOptions.

·       In the Value Data box, type 0, and then click OK.

·       Exit Registry Editor.

More Information

The UseOnlineContent setting controls users' access to the Office online features. This setting can be configured by using the following values:

• 0 = Do not allow Office to connect to the Internet. Office applications do not connect to the Internet to access online services or to download the latest online content from Office.com. Connected features of Office are disabled.
• 2 = Allow Office to connect to the Internet. Office applications use online services and download the latest online content from Office.com when users’ computers are connected to the Internet. Connected features of Office are enabled. This option enforces the default configuration.

The SignInOptions setting controls whether users can provide credentials to Office by using either their Windows Live ID or the user ID that was assigned by their organization (Org ID) for accessing Office 365. This setting can be configured by using the following values:

• 0 = Both IDs allowed
• 1 = Microsoft Account only
• 2 = Org ID only
• 3 = Users cannot sign in by using either ID

 

Support Documentation:

https://docs.microsoft.com/en-us/office365/troubleshoot/administration/office-feature-disabled