Extract mailbox as PST

 

Steps to extract copy of emails from the mailbox.

·       Head over to https://purview.microsoft.com/ediscovery

·       Click Ediscovery => Content Search and click the plus icon to create a “Create a Search”.

·       Give the search a name and a description if desired and click “Create”

 

·       Under the Source section select “Add source”.

 

·       specify the mailboxes to search. Use the search box to find user mailboxes.

·       Once required user is selected, click “Manage”.

 

 

·       Only select “Mailboxes” section and click “save”.

 

·       Review the search settings (and edit if necessary), and then click “Run Query” to start the search.

·       Select Process Manager -> wait for search completion.

 

 

·       Once search got completed -> click on Export Results.

·       Enter export name

·       Select “Index items that match your search query and partially indexed items”

·       Select “Perform advanced indexing on partially indexed items”

 

 

·       Deselect “Include Teams and Viva Engage conversations”.

·       Deselect “Organize conversations into HTML transcript”

·       Deselect “Access links (cloud attachments) in messages”

 

 

·       Click “Export”

 

·       Goto -> Exports Tab-> Select your export.

 

·       Once Export has completed start downloading the results

·       Click on Download.

·       Wait for Download to finish.

Steps to Open PST file into Outlook

 

·       Open Outlook, goto “File” section, Click “Open and Export”, then click “Open Outlook Data File”